<aside> 📃

Account and Data Deletion Requests

YouViCo Privacy Policy

Effective Date: July 21, 2025

ELBA Corporation ("YouViCo," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video collaboration platform and related services.

1. Information We Collect

The information we collect and the purposes for which we use it are as follows:

Account Registration and Management

Purpose: User identification and authentication, account maintenance and management, prevention of fraudulent registration and service abuse
Information Collected: Nickname, email address, user ID, password
Retention Period: 3 months after account deletion
Legal Basis: User consent

Customer Support and Inquiries

Purpose: Product and service support, customer inquiry handling, complaint resolution, support history management
Information Collected: Name, phone number, email address, inquiry content, support communications, service usage history, user ID
Retention Period: 3 months after issue resolution
Legal Basis: User consent

Payment and Billing

Purpose: Purchase processing, payment settlement, billing management, refund processing
Information Collected: Credit card information (card company, card number, expiration date, CVC), email address